Business Development Officer
No. of opening: 1
Domain: Business Development
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Strategize, plan, and implement promotional campaigns to raise awareness and drive merchant acquisition across all financial services domains.
- Work closely with marketing and sales teams to create compelling and cohesive campaign strategies that align with business objectives.
- Collect and analyze daily, weekly, and monthly data to evaluate campaign performance and identify areas for improvement.
- Prepare comprehensive reports and actionable insights to support decision-making and strategic planning.
- Identify potential merchant prospects through detailed research and market analysis.
- Meetings & Presentations: Schedule and conduct meetings with prospects to present service offerings and onboard them as merchants.
- Maintain precise records of onboarded merchants and prospective leads for future reference.
- Regularly visit existing merchants to gather feedback, strengthen relationships, and address any concerns or issues.
- Assist merchants with service agreements and additional documentation requirements, including AML/CFT compliance.
- Liaise with vendors (e.g., YCO) to facilitate necessary services within the broker domain.
- Prepare detailed memoranda for promotional campaigns and maintain organized records of all campaign activities.
- Ensure all documentation related to campaigns and merchant agreements is systematically organized and easily accessible.
Job Specification:
- 2-3 years of experience in a related field, preferably in the financial services industry.
- Bachelor’s degree in Business Administration or related field.
- Strong analytical skills with proficiency in data analysis tools.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively across teams.
- Detail-oriented with strong organizational skills.
AI/ML Engineer
No. of opening: 1
Domain: Engineering
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Lead the design, development, and implementation of machine learning algorithms and models to solve complex business problems and enhance the capabilities of our products.
- Leverage both traditional and advanced deep learning techniques, selecting and optimizing frameworks and libraries as needed for various projects.
- Train, fine-tune, and deploy machine learning models across different domains, utilizing techniques such as supervised, unsupervised, deep learning, and reinforcement learning.
- Develop robust evaluation frameworks to assess model performance and generalization, utilizing a wide range of metrics and ensuring scalability and accuracy.
- Collaborate closely with cross-functional teams including software developers, data scientists, product managers, and designers to deliver scalable, high-quality AI solutions.
- Drive the integration of AI models into production systems, ensuring seamless deployment and continuous improvement.
- Stay up to date with the latest developments in AI/ML, contributing to research, experimentation, and development of innovative AI-driven solutions.
- Mentor junior team members and provide technical guidance in machine learning and software development best practices.
Job Specification:
- Bachelor’s degree in computer science, Data Science, Machine Learning, or a related field. A master’s degree is preferred.
- 3-5 years of experience working with machine learning, NLP, and deep learning concepts, with a track record of successful project deployment.
- In-depth knowledge of machine learning algorithms and techniques (supervised, unsupervised, and reinforcement learning), with practical experience in model development and deployment.
- Experience in building large-scale machine learning systems and familiarity with cloud-based AI/ML deployment.
- Strong software engineering skills, including proficiency in version control, collaborative development, and coding best practices.
- Advanced programming skills in Python and proficiency with relevant libraries and frameworks like TensorFlow, PyTorch, Scikit-learn, and Keras.
- Strong analytical and problem-solving skills, with a demonstrated ability to lead projects and work in a dynamic, fast-paced environment.
- Experience in model optimization, tuning, and integration into production environments.
IOS Developer
No. of opening: 1
Domain: Engineering
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Ensure all task are completed on time with fewer bugs.
- Integrate new features with backward compatibility.
- Figure out shortcomings on provided requirement with API, mockup and resources.
- Keep the app updated with the latest features provided by IOS
- Research, focus and implement on application enhancement.
- Mitigate risk of leaking codes / flow by sharing SDK by exposing only limited required methods.
- Follow proper process before deployment of applications
- Proper documentation of software development process and others.
- Able to implement architectural design patterns, dependency injection, clean architecture. Develop SDK for other merchants to integrate eSewa in their applications.
Job Specification:
- 4 to 5 years of experience in iOS development (Swift & Objective C)
- Bachelor in IT field or relevant field.
- Proper knowledge on Design Patterns MVP/MVVM and clean Architecture
- Experience with Auto layout as well as programmatic approach build layout
- Deep understanding of core frameworks such UIKit, Cocoa Touch, Core Animation, Core Graphics, Core Data etc.
- Experience with offline storage, caching, concurrency (GCD) and performance tuning.
- Experience writing scalable and testable code (Unit Testing) & familiarity with continuous integration (CI) / Continuous delivery (CD).
- Comfortable working with agile methodology and tools
- Familiarity with RESTful APIs to connect IOS applications to back-end services
- Good Understanding of Apple’s design principles, interface guidelines and UI/UX Standards across iOS ecosystem
- Experience with tuning performance and memory issues using tools such as Instruments depending upon project needs.
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimization & pixel perfect design
- Proficient understanding of code versioning tools i.e Git
- Good knowledge on Certificates & Signing, Provisioning profile and App store deployment process.
- Experience with third party frameworks such as Alamo-fire, Crashlytics, Firebase etc and design tools such as figma, zeplin etc
Business Analyst
No. of opening: 1
Domain: Business Growth
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Assist in the development of products by working closely with Business and Engineering teams
- Convert business requirements into detailed technical documents, including diagrams, process flows, and use cases
- Review and refine requirement drafts from the business development team to ensure they are ready for implementation
- Act as a point of contact for business and technology teams to facilitate communication and coordination on projects
- Support the delivery of products by verifying the requirements which match the final output and completing necessary checks before release
- Participate in training sessions related to project management, requirement analysis, and other relevant areas for continuous growth
Job Specification:
- Bachelor’s degree in business administration, Information Technology or similar field (preferably bachelor’s in information technology)
- Minimum of 2 to 3 years of experience in relevant field
- Strong interest in product development, business analysis, and project management
- Good communication skills and ability to work cross-functionally with teams
Operation Officer
No. of opening: 1
Domain: Business Operations Efficiency
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Resolve transaction issues by settling and reconciling customer-raised concerns promptly and accurately.
- Manage the dispute resolution process for disputed transactions, ensuring efficient and timely handling.
- Communicate effectively with customers and stakeholders, providing updates and assistance throughout the resolution process.
- Maintain accurate and comprehensive records of all transactions, investigations, and resolutions to ensure compliance with internal policies and regulatory requirements.
- Collaborate with finance, compliance, and customer service teams to ensure seamless coordination in resolving disputes.
- Analyze recurring transaction issues to identify trends, root causes, and opportunities for process improvement.
- Monitor dispute workflows to ensure adherence to service level agreements (SLAs) and maintain high levels of customer satisfaction.
- Prepare and present reports on dispute resolution metrics to management, highlighting areas for improvement.
Job Specification:
- Bachelor’s degree in business administration, Law, or a related field.
- 2 to 3 years of experience in dispute resolution, operations, or any similar field.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills for managing customer and stakeholder interactions.
- Ability to work collaboratively across teams and manage multiple tasks effectively.
Data Analyst Intern
No. of opening: 2
Domain: Engineering
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Assist in designing and implementing ETL pipelines to ensure accurate and timely data loading into the data warehouse.
- Collaborate with cross-functional teams to identify and resolve database issues, implementing solutions that minimize downtime and system impact.
- Analyze data to identify trends and insights, providing actionable recommendations to stakeholders. Ensure data analysis is accurate, and insights are shared promptly.
- Create and maintain accurate and up-to-date documentation for databases, including data dictionaries and policies, ensuring completeness and accuracy.
- Acquire knowledge of database architecture, data structures, and management principles. Develop SQL skills to write queries, create and modify tables, and utilize joins and subqueries. Demonstrate proficiency in database administration tasks and SQL data modeling.
Job Specification:
- Bachelor’s degree in information technology or related field.
- Basic understanding of database concepts, data modeling, and SQL.
- Analytical mindset with a strong attention to detail.
- Excellent problem-solving skills and ability to work in a collaborative environment.
- Strong verbal and written communication skills.
Assistant Manager: Risk & Compliance
No. of opening: 1
Domain: Risk & Compliance
Location: Pulchowk, Lalitpur
Salary: As per company policy
Job Description:
- Develop and ensure effective implementation of the AML/CFT program, conducting risk assessments and scenario analyses.
- Identify, evaluate, and prioritize internal and external risks related to AML/CFT, cyber security, and regulatory compliance.
- Maintain and update the Risk Register, improve reporting mechanisms for risk incidents, compliance violations, and suspicious activities.
- Monitor international developments in risk management and align organizational practices with global standards such as FATF.
- Handle special cases related to fraud and dispute resolution, taking appropriate actions to mitigate risks and protect the organization’s interests.
- Execute policies and capacity development strategies in accordance with regulatory guidelines and internal risk management standards.
- Identify compliance and operational gaps and initiate the formulation of policies, change plans, and programs to rectify and mitigate issues.
- Design and implement efficient processes and internal controls to optimize organizational efficiency.
- Conduct due diligence for merchant onboarding and API integration, BFIs, Clients and others.
- Supervise KYC verification and Enhanced Due Diligence (EDD) of user, PEPs, high-risk users, and identified money laundering offenders.
- Develop training programs tailored to different roles across frontline and business departments, ensuring staff are equipped with necessary knowledge and skills.
- Establish effective communication channels with regulatory and legal enforcement bodies as required for compliance-driven operational tasks.
Job Specification:
- Bachelor’s or Master’s degree in a relevant field such as Business Administration, Finance, Law, or Risk Management or semi qualified Chartered Accountant
- Minimum 6-7 years of experience in risk management, compliance, or related fields, preferably in the financial services industry.
- Skilled in fraud and dispute resolution, with a focus on risk mitigation.
- Expertise in identifying and prioritizing AML/CFT and cyber security risks.
- Experience in maintaining Risk Registers and improving reporting mechanisms.
- Knowledgeable about global risk management standards such as FATF.
- Experienced in supervising KYC verification and EDD processes.
HOW TO APPLY
We are always keen to meet energetic and talented professionals who would like to join our team. To apply, please mail your updated cv at career@esewa.com.np also include Subject line as “Applying for [desired position]”.